large sliding partition in a commercial venue top hung

Commercial Partition faqs

Frequently asked questions

We have compiled this list of commonly asked questions about our movable walls and folding partitions which we hope you find useful. If your specific question is not answered below please do not hesitate to contact us on 01373 454577 as we will be happy to help.

General Questions

Do your partition systems come in standard sizes?

No, all of our commercial partition systems are made to measure depending on your exact requirements.

Do you install as well as manufacture the products?

Yes, we offer a full service including the design, build and installation of your partition system.

Can I obtain your partitions on a supply only basis

Yes, as a manufacturer of commercial partitions, we regularly provide them to builders and architects directly who then arrange the installation.  Please note however, that our guarantee does not cover systems that are not installed by us.

Which is best a top hung or a floor supported system's

Both systems have their benefits. The first priority when determining which system to use is whether the building can support the weight of a top hung system. If not then a floor supported system such as our multifold partition would be the preferred option.

If you are unsure about this we can help you via a site visit and survey.

How long does it take to install a partition system?

The time depends very much on the nature of the system and your own timeframes which we try to meet wherever possible.  We will give you a detailed schedule on receipt of your order and keep you updated regularly on progress.

Can you give me an initial indication of the cost of a particular system?

Yes. We can take some initial information from you and provide you with an indicative quotation, we would however need more information and possibly a site visit and survey before confirming an exact price.

Do I need to hire an architect or building contractor?

No, we provide a full service covering site survey, design, build and installation of your partition so you do not need to employ any additional companies.

If you are already using another contractor for other work then we can work with them to ensure a smooth process and if required simply supply the products to you.

Do I need to supply you with technical information or drawings?

No, we will make a site visit and complete a survey to obtain all of the information we need to design and install your partition.  If you already have technical information or drawings then we can use them to build and install the selected product.

Do I need to obtain planning permission for an operable wall?

No, generally there is no need for planning permission to erect an operable wall as it is a temporary structure. There are restrictions on internal changes to some listed buildings so if this is the case you may need to seek approval.

Do you carry out surveys?

Yes, we complete site visits and surveys where required and in the vast majority of cases this is covered within the price of the product.  We are always happy to make a no obligation site visit to help you to work out the best system for your requirements.

Are your products guaranteed?

Yes, all of our products carry a full 1 year guarantee covering all parts and defects.  We can also provide an extended warrantee if required and the products are expected to last a lifetime.

Can your partitions be installed in my home?

Generally our wooden partitions are most suited for use within the domestic market. This does however, depend on your exact requirements. Please contact us for further information.

You mention acoustic performance for each of the products. What is it and how is it measured?

The acoustic performance is essentially the level of noise reduction or soundproofing you can expect with each product.  It is measured in decibels.

What of your products gives the best acoustic performance and what does this mean in practical terms?

An operable or acoustic wall provides the highest level of acoustic performance of all of the temporary partition systems available. In practical terms this means that once closed you will…….


What partition product is most suitable for use in our school?

It very much depends on your exact requirements including the acoustic performance you are looking for, whether the room will support a top hung system and your budget. We are happy to make a no obligation site visit to discuss your specific requirements in more detail. Call our team on 01373 454577 to arrange a convenient appointment.

What partition product is most suitable for use in our nursery?

It very much depends on your exact requirements however, many nurseries find that a concertina fabric partition gives them a cost effective and practical solution which is easily operated as well as being easy to clean and maintain.

Do I need to use an architect or sort out a building contractor?

No, we provide a full service covering site survey, design, build and installation of your partition so you do not need to employ any additional companies.

We have strict Health & Safety obligations to follow can you help us with this?

Yes, we have worked with many schools, colleges and nurseries and understand the health and safety obligations you have to meet. All of our products comply with the Department of Education and Skills Guidelines for Partitions in Schools which you can download here.

We also include regular maintenance as part of our after care service to ensure you continue to meet your Health & Safety obligations. Contact us on 01373 454577 to arrange an inspection or find out more.

Service & Repair

How often should I get my operable wall or partition serviced?

The frequency of servicing depends on the particular product you have and how much it is used. We would generally recommend an annual inspection of all types of product but more frequently where the system is in very frequent use.

For further information contact our team on 01373 454577.

What things are covered within the regular maintenance inspection?

The maintenance inspection checks the following:

  • System alignment
  • Track fixings
  • Bearings
  • Rubber and magnetic seals
  • Track junctions and all board and profile fixings
  • All ironmongery and locating bolts

Do you offer a regular maintenance agreement? If so what is covered and how much does it cost?

Yes, what is covered, the frequency of visits and costs depend on the type of partition system and frequency of use. Please contact us for further information.

Do I have to remember when my partition system needs a maintenance inspection?

No, we can keep a note of the date of your last inspection and send you a reminder.  All you have to do is contact us to arrange a convenient time for a site visit.

I didn’t purchase my Operable Wall or Partition system from you. Can you provide a regular maintenance and repair service?

It depends on the specific product you have but generally yes we can provide a maintenance and repair service for products installed by other companies. Contact us on 01373 454577 with details of the system you have and we can let you know if we are able to help.